About GuoQing
GUOQING
About GuoQing
GUOQING
FREQUENTLY ASKED QUESTIONS
  • QWhat are the main features of your smart locks?
    A

    Our smart locks have a lot of unlocking methods, like: Fingerprint Unlock, Password Unlock, Card Unlock, Key Unlock, Wechat Unlock, APP Remote Unlock, Face Recognition Unlock, etc. Different models have different unlocking features.

  • QWhat are the materials of your smart locks?
    A

    The materials of our smart lock body are mainly Aluminum Alloy or Zinc Alloy, coming with temper glass or IMD technology lock panels. The overall shape of our smart locks enjoys their advantages of modern and high quality looking, and they are safe to use for a long period of time.

  • QWhat is the service life of the battery in your smart locks?
    A

    Normally if you use our smart locks for 15 times a day, the service life of our batteries would be 9-12 months. Our smart lock has Low Battery Power Alarm function, and you will be reminded to replace the battery by Voice or Alarm tone. Besides, our smart lock has an USB Emergency Charge port, which can be temporarily charged to unlock the door when there is no battery power left.

  • QWhat is the power supply of your smart locks: external power supply or built-in battery?
    A

    All of our smart locks come with built-in batteries, and most of them are 5AA batteries, which can be easily purchased from your local market.

  • QWhat kind of fingerprint sensors of your smart locks?
    A

    All of our smart locks are using semi-conductor fingerprint sensors, compared to the traditional optical sensors, they have high recognition ratio and sensibility.

  • QHow can we do if they is no battery power, or the circuit board of your smart can not work?
    A

    Our smart lock has an USB Emergency Charge port, which can be temporarily charged to unlock the door when there is no battery power left. Or you can use the door key to unlock the door and then replace the battery. If the circuit board of your smart can not work, you can only use door key to unlock the door, and then call your local smart lock distributor to check.

Guangdong GUOQING Intelligent Technology Co., Ltd.

Postal Code: 528305
Mobile Number: 86-13928164200
Telephone Number: 86-757-23278528
WhatsApp: 86-13928164200
Email: sales@smartlockbest.com
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